Congressman José E. Serrano

Representing the 15th District of New York

Congressman Serrano Change in Office Operations in Response to Coronavirus

Mar 19, 2020
The Serrano Report

Dear friend:

As a precaution to prevent the spread of COVID-19 and protect my constituents and staff, both my Washington, DC and Bronx, NY offices will be teleworking.  While my physical offices are closed, our phone lines will remain open and my team will still be working and available to help you.

If you have any questions, need assistance, or want to reach a member of my staff, please do not hesitate to contact my office as you normally would. You can reach my staff via email or phone. My district office can be reached at 718-620-0084, while my Washington, DC office can be reached at 202-225-4361.  If you call via phone, your call will be answered and redirected if necessary. If no one answers your call, please leave a message. My staff will return your call as soon as possible. 

The single most important thing we must do right now as a community and country is response to the coronavirus pandemic is to take the necessary measures to prevent the virus from continuing to spread. Failing to do so could lead to a public health catastrophe. I urge you to take basic preventive measures, and to stay home if you can. This should be taken to heart by everyone, from senior citizens to young adults and children, from healthy individuals to those with compromised immune systems and chronic conditions. Even if you’re not exhibiting any symptoms, or think you’re not at high risk to contract the virus, you may carry the virus and spread it to others, including vulnerable populations (senior citizens, sick people, etc.).

To stay up to date on the latest regarding the coronavirus pandemic in the United States and New York City, please visit the Center for Disease Control (CDC) website:, or the New York City Department of Health website dedicated to local efforts in response to the coronavirus pandemic:

Together, our community and our nation will get through this challenge. Please stay safe.


Congressman Jose E. Serrano